Privacy Policy

1. General Provisions

1.1. This Privacy Policy (hereinafter — the Policy) is drafted in accordance with Federal Law No. 152-FZ of July 27, 2006 «On Personal Data» and defines the procedure for processing personal data and measures to ensure the security of personal data undertaken by the owner of the website https://www.choupette.ru/ (hereinafter — the Operator).

1.2. The Operator’s primary goal and condition for carrying out its activities is to uphold the rights and freedoms of individuals when processing their personal data.

1.3. This Policy applies to all information systems and processes of the Operator related to the website https://www.choupette.ru/.

2. Basic Concepts

2.1. Personal data — any information relating directly or indirectly to a specific or identifiable individual (personal data subject).

2.2. Processing of personal data — any action (operation) performed with personal data (collection, recording, systematization, accumulation, storage, updating, extraction, use, transfer, depersonalization, blocking, deletion, destruction).

2.3. Website — a collection of graphical and informational materials, as well as computer programs and databases, ensuring their availability on the internet at the network address https://www.choupette.ru/.

3. What Personal Data We Collect

3.1. The Operator may process the following User data:

• Surname, first name, patronymic;

• Phone number;

• Email address;

• Delivery address (if applicable);

• Other data that the User voluntarily provides through feedback forms, orders, chats on the website https://www.choupette.ru/.

3.2. The Operator also collects technical information (which is not personal data but is important for the website’s operation):

• IP address;

• Browser type and operating system;

• Cookies;

• Browsing history and actions on the website.

4. Purposes of Processing Personal Data

4.1. The Operator processes personal data for the following purposes:

• Providing the User with access to services, information, and materials of the website https://www.choupette.ru/;

• Conclusion, execution, and termination of civil law contracts (including sales contracts);

• Processing orders, calls, and consultations;

• Feedback with the User (answering questions);

• Fulfilling obligations to the User (delivery, payment, returns);

• Informing about new products, promotions, special offers (subject to separate consent to receive newsletters).

5. Legal Grounds for Processing

5.1. The Operator processes data only on one of the following grounds:

• The User has given their consent (via a checkbox or written statement);

• Processing is necessary for the performance of a contract to which the User is a party;

• Processing is necessary to protect the life, health, or other vital interests of the data subject;

• Processing is necessary to exercise the rights and legitimate interests of the Operator (within the law).

6. Procedure and Conditions of Processing

6.1. Retention Period: Personal data is stored no longer than required by the purposes of processing, but no more than 5 years after the last interaction (unless otherwise provided by law). After the retention period expires, the data is destroyed.

6.2. Transfer to Third Parties: The Operator does not transfer personal data to third parties, except in the following cases:

• The User has explicitly consented to such transfer;

• Transfer is required by a request from a court, police, or prosecutor’s office (within the law);

• Transfer is necessary to fulfill obligations to the User (e.g., address delivery to a courier service).

6.3. Cookies: The website https://www.choupette.ru/ uses cookies to improve performance. Users may restrict the use of cookies through their browser settings.

7. Rights of the Personal Data Subject

As a personal data subject, you have the right to:

7.1. Obtain information about what data the Operator holds about you (free of charge, once per year).

7.2. Request the correction, blocking, or destruction of your data if it is incomplete, outdated, or obtained unlawfully.

7.3. Withdraw your consent to data processing (by written statement sent to the Operator’s email address).

7.4. Appeal the Operator’s actions to Roskomnadzor (the Federal Supervisory Service for Communications) or in court.

8. Security Measures

The Operator applies the following security measures:

• Appointment of a person responsible for personal data processing;

• Use of antivirus software and firewalls;

• Protection of communication channels (SSL certificate);

• Access control to databases;

• Regular backups.